After taking turns beteween talking and being on hold for over 50 minutes and constantly being told the number was not valid, I was told to fax a proof of purchase receipt, along with details of the problem, the newly issued Adobe customer ID. Technical support was very nice after trying the number and told me she would connect me with customer service and they would get me a speedy replacement for the newly purchased bogus number. Adobe's technical support number is no longer an 800 toll free call, but rather a call to Seattle and area code 206. "Today after purchasing an upgrade copy of Illustrator CS at a San Francisco Compusa store, I took it home and upon trying to install found out the serial was not valid. Bruce Wise writes:ĭennis Callahan's problem with Adobe Illustrator CS was that the supplied serial number is simply not accepted, and Adobe's support system does not yet seem to have a succinct way of dealing with the issue: Macromedia technical support then began providing access to a special FTP site for users who need to re-download updates after receiving a "download limit exceeded" message. In the Macromedia case, users were prompted to re-enter their serial number - in some cases triggering the anti-piracy measures to think that too many copies are in use - after upgrading to Mac OS X 10.3.
Final cut pro x serial number serial numbers#
Adobe Illustrator CS serial numbers Much like previously reported problems authorizing Macromedia applications, some users are now reporting problems using the serial numbers supplied with the Adobe "CS" line of applications.
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